INTRODUCTION

This overview outlines the preliminary understanding between BHSO, Buy Hair Systems Online and the salon owner (Stylist), regarding the provision of high-quality hair systems by the Supplier to the Stylists across the UK. This serves as a framework for future detailed discussions and final agreements.

SCOPE OF THE AGREEMENT

The Supplier agrees to provide a range of hair systems designed to meet the diverse needs of clients served by the Stylists. These hair systems will be supplied under terms that will be finalized in the full agreement, which will include specifications on quality, pricing, delivery schedules, and volume commitments.

QUALITY ASSURANCE

The Supplier guarantees that all hair systems provided will meet the highest standards of quality. Each product will undergo rigorous quality control checks to ensure they are free from defects and meet the specified requirements. The Supplier will provide certification or proof of quality for the hair systems upon request.

ORDER AND DELIVERY PROCESS

The Stylists will place orders through direct communication with the Supplier’s sales team. The Supplier commits to a streamlined order processing and delivery system to ensure timely and efficient supply of hair systems. Delivery terms, including lead times, shipping methods, and costs, will be detailed in the final agreement.

PRICING AND PAYMENT TERMS

Pricing for the hair systems will be competitive and reflect the high quality of the products. A detailed pricing structure, including any volume discounts or promotional offers, will be provided during the detailed discussions. Payment terms, including methods of payment, invoicing procedures, and credit terms, will be established in the final agreement.

TRAINING AND SUPPORT

The Supplier will offer comprehensive support to the Stylists to ensure they are well-versed in providing the hair systems to their clients. This support may include in-person training sessions, online tutorials, and detailed product guides. The Supplier aims to empower the Stylists with the knowledge and skills needed to maximize the benefits of using the hair systems.

CUSTOMER SERVICE AND AFTER-SALES SUPPORT

The Supplier is committed to providing exceptional customer service and after-sales support. A dedicated support team will be available to address any issues or concerns the Stylists may have regarding the hair systems. Policies on returns, exchanges, and warranties will be clearly outlined in the final agreement.

CONFIDENTIALITY AND INTELLECTUAL PROPERTY

Both parties agree to maintain confidentiality regarding any proprietary information shared during the course of the partnership. The Supplier retains all intellectual property rights related to the hair systems, while the Stylists will be granted a license to use the branding and marketing materials as per the terms of the final agreement.

TERMINATION AND RENEWAL

The terms and conditions for termination and renewal of the agreement will be discussed and agreed upon in the detailed discussions. This will include the notice period required for termination and conditions under which the agreement may be renewed or renegotiated.

NEXT STEPS

This overview sets the stage for further discussions to finalize the details of the partnership. Both parties are committed to working together to establish a mutually beneficial agreement that promotes the success and growth of both the Supplier’s business and the Stylists’ services.

This trade program agreement serves as a non-binding overview, with the intention of outlining the key elements of the proposed trade service agreement. Full details and terms will be established and agreed upon during subsequent discussions.